Privacy Policy

At Concrete Retaining Walls Melbourne, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard the details you provide when using our website https://concreteretainingwallsmelbourne.com/.

1. Information We Collect

We may collect the following information:

  • Your name, phone number, and email address when you fill out our contact form.
  • Project details or messages you submit via forms or email.
  • Technical data such as IP address, browser type, and pages visited (through analytics tools).

2. How We Use Your Information

Your information is used to:

  • Respond to your inquiries and provide quotes.
  • Improve our website, services, and customer support.
  • Send updates or promotional offers (only if you have opted in).

We will never sell or share your personal information with third parties unless required by law.

3. Cookies & Analytics

Our website may use cookies or third-party analytics (e.g., Google Analytics) to understand visitor behaviour and improve user experience. You can adjust your browser settings to refuse cookies if you prefer.

4. Data Security

We take reasonable steps to protect your information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

6. Your Rights

You may:

  • Request access to the personal data we hold about you.
  • Ask us to update or correct your information.
  • Request deletion of your data (subject to legal obligations).

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 info@concreteretainingwallsmelbourne.com
📞 03 9123 6476
📍 Melbourne, VIC 3000, Australia